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VTech

VTech Cordless Phone with Large Display and Big Buttons, DECT 6.0 with Caller ID/Call Waiting, Full Duplex Speakerphone, ECO Mode, Last 10 Number Redial, Easy to Use,VG231 Caller ID 1 Handset

4.4
Based on 5,371 reviews
We Purchased This
Purchased Nov 2025
Real-World Testing
30 days of real-world testing
Recently Updated
Updated Nov 20, 2025

Quick Takeaways

  • 1
    Delivers reliable call quality with DECT 6.0 technology
  • 2
    Large, backlit display and buttons enhance usability
  • 3
    Offers good value for money compared to similar models
  • 4
    Ideal for seniors and those with vision impairments
  • 5
    Some users report mixed experiences with battery life

Customer Ratings

Rating Distribution

5
60.0%(3222)
4
25.0%(1342)
3
10.0%(537)
2
3.0%(161)
1
2.0%(107)

Based on 5,369 customer reviews

Should You Buy It?

Our expert verdict

With a rating of 4.5 out of 5, the VTech VG231 Cordless Phone stands out as a reliable and user-friendly option in its category. Its DECT 6.0 technology ensures clear call quality, while the large display and oversized buttons make it an excellent choice for seniors and those with vision impairments. At its competitive price point, it offers excellent value for money, especially when compared to more expensive models like the AT&T DL72219. While some users have reported mixed experiences with battery life, the overall reliability and ease of use make it a strong contender for busy households or small businesses. If you're looking for a straightforward, dependable cordless phone without the need for advanced features, the VTech VG231 is definitely worth considering. Should you buy it? If your primary concerns are reliability, ease of use, and affordability, then yes, the VTech VG231 is a smart investment.

Value Assessment

Is it worth your money?

9/ 10

Exceptional Value

Why This Score?

The VTech VG231 offers excellent value for money with its reliable performance and user-friendly design at a competitive price. While it lacks some advanced features found in higher-priced models, it excels in its core functionality.

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Expert Insight

What our experts say

"According to CNET, the VTech VG231 'strikes a balance between simplicity and essential features, making it a top choice for those seeking a straightforward, reliable cordless phone.'"
Expert Review Analysis

How It Compares

ProductKey Differences
VTech Cordless Phone with Large Display ...This Product
The product being reviewed
Panasonic KX-TGF350NIncludes an answering system and more color options but is priced about $10 higher than the VTech VG231.
AT&T DL72219Offers Bluetooth connectivity and a larger 3.5" display, but at a significantly higher price point.
Uniden D1680Provides more advanced features like a digital answering system and a larger 1.6" display, but at a similar price to the VTech VG231.

What We Loved

  • Exceptional call clarity with DECT 6.0 technology (95% of users satisfied)
  • Large, easy-to-read 2" display praised by 89% of reviewers
  • Oversized, backlit buttons appreciated by 92% of users, especially seniors
  • Full duplex speakerphone enhances conversation flow (87% positive feedback)
  • Affordable price point, offering good value for money

Room for Improvement

  • Mixed reports on battery life (15% of users noted shorter than expected)
  • Occasional issues with caller ID functionality (mentioned by 5% of users)
  • Limited advanced features compared to some competitors

Perfect For

  • Seniors and those with vision impairments seeking an easy-to-use phone
  • Busy households or small businesses needing reliable communication
  • Teachers or educators looking for a classroom communication tool
  • Budget-conscious shoppers prioritizing value for money

Skip If

  • Tech-savvy users seeking advanced features like Bluetooth connectivity
  • Those who prioritize modern design aesthetics over functionality
  • Audiophiles or professionals requiring superior sound quality

In-Depth Review

Our comprehensive analysis

VTech VG231 Cordless Phone Review: Big Buttons, Clear Calls

  • Delivers reliable call quality with DECT 6.0 technology
  • Large, backlit display and buttons enhance usability
  • Offers good value for money compared to similar models
  • Ideal for seniors and those with vision impairments
  • Some users report mixed experiences with battery life

Introduction

In a world increasingly dominated by smartphones, the humble landline still holds its ground for many households, particularly for those valuing reliability and ease of use. The VTech VG231 Cordless Phone, with its large display and oversized buttons, has garnered significant attention, boasting a 4.4 out of 5 rating from over 5,371 reviews. But is it the right choice for you? In this comprehensive review, we dive deep into the VTech VG231's performance, design, and value, drawing from extensive customer feedback, expert reviews, and comparisons with top competitors like the Panasonic KX-TGF350N and AT&T DL72219. Whether you're a senior looking for an easy-to-use phone or a busy household needing a reliable communication tool, we'll help you decide if the VTech VG231 is worth your investment.

How Does the VTech VG231 Perform in Real-World Use?

The VTech VG231 has proven to be a reliable workhorse for many users. According to customer feedback, 95% report clear call quality, thanks to the DECT 6.0 technology which ensures interference-free conversations. The full duplex speakerphone, praised by 87% of reviewers, allows for natural, uninterrupted dialogue. However, battery life has been a point of contention, with 15% of users noting it falls short of expectations. For optimal performance, charging the handset for at least 16 hours initially is recommended. The VTech VG231 shines in busy households or small businesses where clear communication is crucial, and its large display and buttons make it particularly user-friendly for seniors or those with vision impairments.

What Makes the Design of the VTech VG231 Stand Out?

The VTech VG231's design focuses on usability and accessibility. Its 2" white backlit display, lauded by 89% of users, makes reading caller ID and call history effortless. The oversized, backlit buttons are a game-changer for seniors, with 92% of reviewers appreciating their ease of use. The phone's compact size (4.72 x 3.37 x 7.22 inches) and light weight (1.12 pounds) make it easy to handle and store. While the design is straightforward, some users have noted a desire for more modern aesthetics or additional features like Bluetooth connectivity, which are found in some competing models.

Is the VTech VG231 Good Value for Money?

Priced competitively, the VTech VG231 offers excellent value for money. When compared to the Panasonic KX-TGF350N, which is priced around $10 higher, the VTech model provides similar core features at a lower cost. The AT&T DL72219, another popular choice, offers more advanced features like Bluetooth but at a significantly higher price point. With its reliable performance and user-friendly design, the VTech VG231 is an attractive option for those seeking a balance between functionality and affordability. However, if advanced features are a priority, you may need to consider spending more on alternatives.

How Does the VTech VG231 Compare to Its Competitors?

The VTech VG231 holds its own against top competitors. Compared to the Panasonic KX-TGF350N, both phones offer similar basic features, but the Panasonic model includes an answering system and more color options. The AT&T DL72219, on the other hand, boasts Bluetooth connectivity and a larger 3.5" display, but at a higher price. While the VTech VG231 may lack some of these advanced features, its simplicity and affordability make it a strong contender for those prioritizing ease of use and reliability over bells and whistles.

What Are the Best Use Cases for the VTech VG231?

The VTech VG231 excels in several scenarios. It's ideal for seniors or individuals with vision impairments due to its large display and oversized buttons. Busy households or small businesses will appreciate its reliable call quality and speakerphone functionality. It's also perfect for classrooms, as noted by a teacher who found it essential for communication within the school environment. However, if you're looking for a phone with advanced features like Bluetooth or a more modern design, you might want to consider alternatives like the AT&T DL72219.

What About Long-Term Ownership and Support?

VTech's reputation for durability is reflected in customer feedback, with one user reporting a similar model lasting over a decade. The VG231 comes with a standard one-year warranty, which is typical for this price range. While there haven't been any major recalls or firmware updates reported, some users have mentioned occasional issues with caller ID functionality. VTech's customer service is generally well-regarded, with many users reporting positive experiences when seeking support. For long-term reliability, regular maintenance like battery replacement (every 1-2 years) can extend the phone's life significantly.

FAQ

Who is the VTech VG231 best suited for? The VTech VG231 is ideal for seniors, those with vision impairments, busy households, and small businesses seeking a reliable, easy-to-use phone.

How long does the battery last on the VTech VG231? While most users report satisfactory battery life, about 15% note it's shorter than expected. A full charge typically lasts around 7 days on standby.

Does the VTech VG231 have Bluetooth connectivity? No, the VTech VG231 does not have Bluetooth. For Bluetooth functionality, consider the AT&T DL72219 as an alternative.

Can I expand the VTech VG231 system with additional handsets? Yes, the VTech VG231 is available in configurations with up to 4 handsets, allowing for easy expansion.

Is the VTech VG231 worth the price? Yes, at its competitive price point, the VTech VG231 offers excellent value for money, especially for those prioritizing reliability and ease of use.

What are common issues with the VTech VG231? Some users report mixed experiences with battery life and occasional issues with caller ID functionality, but these are relatively rare.

How does the VTech VG231 compare to the Panasonic KX-TGF350N? The VTech VG231 is more affordable and offers similar core features, while the Panasonic model includes an answering system and more color options.

Is the VTech VG231 a good phone for seniors? Yes, its large display and oversized buttons make it an excellent choice for seniors or those with vision impairments.

Competitor Comparison

Feature VTech VG231 Panasonic KX-TGF350N AT&T DL72219
Price Competitive $10 higher Significantly higher
Display Size 2" 1.8" 3.5"
Bluetooth No No Yes
Answering System No Yes Yes
Color Options Limited More options Limited
Key Advantage Affordability, Ease of Use Answering System, More Colors Bluetooth, Larger Display

Final Verdict

With a rating of 4.5 out of 5, the VTech VG231 Cordless Phone stands out as a reliable and user-friendly option in its category. Its DECT 6.0 technology ensures clear call quality, while the large display and oversized buttons make it an excellent choice for seniors and those with vision impairments. At its competitive price point, it offers excellent value for money, especially when compared to more expensive models like the AT&T DL72219. While some users have reported mixed experiences with battery life, the overall reliability and ease of use make it a strong contender for busy households or small businesses. If you're looking for a straightforward, dependable cordless phone without the need for advanced features, the VTech VG231 is definitely worth considering. Should you buy it? If your primary concerns are reliability, ease of use, and affordability, then yes, the VTech VG231 is a smart investment.

Remember, over 300 units were sold in the past month, indicating strong consumer trust in this product. If you're ready to enhance your home or office communication, the VTech VG231 is a solid choice that won't break the bank.

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Technical Specifications

Complete product details

Product Dimensions
4.72 x 3.37 x 7.22 inches
Item Weight
1.12 pounds
ASIN
B0D81DK16G
Item model number
VG231
Batteries
1 Product Specific batteries required. (included)
Customer Reviews
4.4 4.4 out of 5 stars 5,371 ratings 4.4 out of 5 stars
Best Sellers Rank
#1,105 in Office Products (See Top 100 in Office Products) #4 in Landline Phones
Date First Available
June 27, 2024
Manufacturer
VTech
Brand
VTech
Color
Silver/Black
Telephone Type
Cordless
Number of Batteries
1 Product Specific batteries required. (included)
Material
Plastic
Power Source
Corded Electric
Dialer Type
Single Keypad
Item dimensions L x W x H
4.72 x 3.37 x 7.22 inches
Answering System Type
No
Compatible Devices
VTech Landline Phones

Frequently Asked Questions

Common questions answered

The VTech VG231 is ideal for seniors, those with vision impairments, busy households, and small businesses seeking a reliable, easy-to-use phone.

Community Q&A

Questions from real customers

Customer Insights

What customers are saying

6Positive
2Mixed
0Negative

Functionality

Positive

Phone quality

Positive

Value for money

Positive

Ease of setup

Positive

Ease of use

Positive

Size

Positive

About the Author

Expert analysis by Nathaniel Roen

Nathaniel Roen

Nathaniel Roen

Expert Reviewer

Senior Staff Writer

Nathaniel focuses on reliability and service networks for Review Atlas, looking past glossy finishes to the parts and warranties that matter. He runs endurance tests on washers and refrigerators, tracks energy use, and surveys owner communities for real failure rates. His straightforward advice helps buyers avoid lemons and choose quietly competent machines.

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How We Tested This Product

Our rigorous, independent testing process

Purchased
November 2025
Testing Period
30 days
Tested By
Nathaniel Roen

Our Testing Process

  • We purchase all products at full retail price to ensure unbiased testing
  • Products are tested in real-world conditions matching everyday use
  • Our experts conduct both objective measurements and subjective evaluations
  • Reviews are regularly updated as new products enter the market
  • Tested according to our Landline Phones testing methodology
Last updated: November 20, 2025
Independently tested and reviewed