Question 1

Does the scooter come with a warranty?

Accepted Answer

Yes, Hiboy offers a 12-month limited warranty covering manufacturing defects in the motor, battery, and frame. Some retailers extend it to 18 months. The battery has a separate 6-month warranty.

Question 2

What is the difference between modes on the Hiboy S2 Pro?

Accepted Answer

Mode 1: max 6 mph (for beginners), Mode 2: max 12 mph (eco), Mode 3: max 19 mph (sport). You can also switch between single and dual drive? (S2 Pro is single rear motor; no dual option).

Question 3

Is the Hiboy S2 Pro compatible with external batteries?

Accepted Answer

No, the battery is internal and not user-replaceable without tools. Hiboy does not sell an official external battery. If you need more range, consider the Max Pro model with a larger battery.

Question 4

Can the Hiboy S2 Pro handle a 10-mile commute on moderate hills?

Accepted Answer

Yes, if you weigh under 200 lbs. The 500W motor can handle slight to moderate inclines (up to 10%) at 10-14 mph. However, battery drain will be faster; expect about 15-18 miles total range on such a route.

Question 5

Can I ride the Hiboy S2 Pro in the rain?

Accepted Answer

It's IP54 rated, so light rain is okay, but avoid puddles and heavy downpours. Water can damage the motor controller and battery. Drying the scooter after wet rides is recommended.

Question 6

How does the S2 Pro compare to the Hiboy Titan?

Accepted Answer

The Titan is a more powerful model with a 2000W motor, 11-inch tires, and speeds up to 31 mph. It's much heavier (62 lbs) and less portable. The S2 Pro is lighter and more affordable, better for shorter commutes.

Question 7

How often do I need to inflate the tires?

Accepted Answer

Pneumatic tires on the S2 Pro should be checked every 1-2 weeks. Recommended pressure is 35-40 psi. Under-inflation can reduce range and increase puncture risk.

Question 8

Does the Hiboy S2 Pro have a key or lock?

Accepted Answer

No, it does not have a built-in lock. It has a simple power button with no anti-theft feature. Use a third-party lock (like a D-lock or cable lock) when parking.

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Hiboy S2 Series/MAX Pro/Titan Series Electric Scooter, 350-2000W Motor, 8.5-11" Tires, 17-80 Miles Range E Scooter, 19-31 Mph Folding Commuter Electric Scooter for Adults S2 Pro-25Miles/10"/500W

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