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Home > Coursera Courses > Active Listening: Enhancing Communication Skills

Active Listening: Enhancing Communication Skills

4.7/5(190 ratings)
Rating:9/10
Beginner⏱️ 6 hours
View Course on Coursera →

Course Description

Offered by Coursera. In workplace and personal interactions, mastering active listening is a crucial skill for effective communication and ... Enroll for free.

Overview

This is a beginner-level Coursera course titled "Active Listening: Enhancing Communication Skills," focused on mastering active listening as a key tool for better workplace and personal interactions. Clocking in at just 6 hours, it's designed to build essential communication skills quickly. Offered directly through Coursera's platform, it's accessible with a free enrollment option.

Who It's For

Ideal for complete beginners with zero prior knowledge in communication skills—no prerequisites needed, making it perfect for entry-level professionals, students, or anyone feeling stuck in conversations at work or home. It suits roles like customer service, sales, management, team collaboration, or even parenting where empathy and understanding matter. Self-paced learners will thrive here, as Coursera's format allows flexibility without rigid schedules.

Strengths

  • High student satisfaction: A solid 4.7/5 rating from 190 reviews suggests learners find it engaging and effective for real-world application.
  • Practical focus: Emphasizes active listening as a hands-on skill for immediate use in workplace and personal settings, balancing theory with actionable communication techniques.
  • Short and accessible: At 6 hours, it's beginner-friendly and low-commitment, ideal for busy folks wanting quick wins without overwhelm.
  • Coursera perks: Free to enroll with the option for a shareable certificate, adding resume value from a trusted platform.
  • Expert-backed vibe: As a Coursera offering, it likely draws from proven instructional design, though specifics on instructors aren't detailed here.

Weaknesses

  • Limited depth for advanced users: Beginner level and short duration mean it's not for those seeking nuanced topics like cultural communication barriers or conflict resolution—stick to basics only.
  • Sparse syllabus details: With minimal public info on modules, quizzes, or projects, you might enroll blind and find it lighter on interactive elements than expected.
  • Opportunity cost for pros: If you're already communication-savvy, the 6 hours could feel redundant compared to deeper alternatives.

Curriculum Highlights

Details are light, but the core stands out around active listening techniques tailored for workplace dynamics (e.g., meetings, feedback) and personal relationships. What shines is its straightforward emphasis on "enhancing communication skills" as a foundational, evergreen topic—no fluff, just targeted mastery of listening as a superpower in interactions.

Value Assessment

Absolutely worth the time (just 6 hours) and free enrollment—it's a low-risk way to boost a universal skill with high career ROI, like improving team rapport or client relations. The certificate adds polish for LinkedIn, though paid access might be needed for full verification; compared to pricier workshops or books, it's a steal versus alternatives like Udemy's similar short courses (often $10-20). For career switchers or soft-skills newbies, the 4.7 rating justifies it over free YouTube vids lacking structure.

Bottom Line

Take this if you're a beginner craving a quick, practical communication upgrade for work or life—skip if you need advanced depth or have limited time for even 6 hours. It's a smart, no-brainer entry point on Coursera.

Rating

9/10
Excellent for beginners with its high ratings, brevity, and focus on a high-impact skill, docked slightly for limited visible depth and details in the available data.