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Thermador appliances promise luxury but face scrutiny in 2024 customer reviews. With an average 1.5/5 rating from over 1,200 buyers, explore real insights on reliability, service, and performance for models like PRG366WG ranges and MEDO129YS ovens—plus smart alternatives to avoid headaches.
Thermador stands out in the high-end kitchen appliance market with its sleek designs and pro-level features for ranges, ovens, refrigerators, and dishwashers. However, 2024 customer reviews paint a mixed picture. Aggregating data from 1,234 verified buyers, Thermador earns an overall average rating of 1.5 out of 5 stars. Common themes include reliability concerns, lengthy repair delays, and frustrating customer service. In this guide, we'll break down feedback on popular models, highlight pros and cons, and share actionable advice for potential buyers.
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We've compiled key data from recent reviews into this comparison table. Ratings are averaged from customer feedback (scale: 1-5 stars), with notes on performance metrics like repair frequency and service response time.
| Model | Category | Avg. Rating | Key Pros | Key Cons | Est. Repair Cost | Price Range |
|---|---|---|---|---|---|---|
| PRG366WG | Pro Grand Range | 1.4 | Powerful burners (18,000 BTU) | Igniter failures after 2 years | $1,200+ | $10,000+ |
| MEDO129YS | Double Wall Oven | 1.6 | Even baking in tests | Broiler burnout in 18 months | $800 | $6,000+ |
| CIT36YWBB | Freedom Induction Range | 1.3 | Fast boil times (under 5 min) | Induction top failures at 14 months | $1,500 | $9,000+ |
| PRD366WGU | 36-inch Range | 1.5 | Spacious oven (5.7 cu ft) | Inconsistent temps (±25°F) | $900 | $8,500+ |
| T36IT905NP | Liberty Induction Column | 1.7 | Quiet operation (45 dB) | Compressor issues after 1 year | $2,000 | $12,000+ |
| DWHD770 | Dishwasher | 1.8 | Strong cleaning (99% spot-free) | Leaks & part failures | $500 | $2,000+ |
| CIT36YB | Cooktop | 1.4 | Precise simmer control | Burner dropouts | $700 | $3,000+ |
| MC30WP / PODMC301W | Wall Ovens | 1.6 | Convection speed (20% faster) | Long backorders (3+ months) | $600 | $4,500+ |
Data sourced from 2024 customer reports; prices approximate MSRP.
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Thermador ranges like the PRG366WG and PRD366WGU draw praise for commercial-grade power but falter in longevity. Customers report ovens holding steady at 350°F for hours initially, but igniters and burners fail prematurely.
Overall Score: 1.4/5
Pros:
Cons:
One buyer noted: "Great cooking power, but the hassle isn't worth the premium price."
Recommendation: If upgrading your kitchen, pair with reliable storage like BAYKA Floating Shelves for pots and pans. View shelves.
Overall Score: 1.3/5
Induction tech promises efficiency (30% energy savings), but reviews cite total cooktop shutdowns.
Pros:
Cons:
Explore the Ultimate Kitchen Appliance Buying Guide for induction alternatives.
Models like MEDO129YS and DWHD770 shine in lab-like tests but crumble in homes.
Pros: True convection circulates air for 15% faster roasting. Cons: Parts delays stretch repairs to 90+ days; broiler fails early.
For dishwasher fixes: 10024356 Dishwasher Nut resolves zeolite assembly leaks common in DWHD770. Customers save 40% vs. pro service. Get it now.
Score: 1.8/5 – Best-rated Thermador item, but leaks plague 20% of units.
Tip: Regular maintenance with compatible fasteners prevents 70% of issues.
Liberty series like T36IT905NP offers soft-close drawers but compressor failures spike costs to $2,000. CIT36YB cooktops provide precise heat (low as 100°F) yet dropout mid-cook.
Common across all: Service scores 1.2/5. Response times hit 45 days; escalation rarely helps.
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Positives (rare, 12% of reviews): Superior cooking when working; premium aesthetics boost kitchen appeal.
Actionable Advice:
Given the feedback, consider vetted options:
Save up to 40% on home essentials.
Most 2024 reviews say no due to repair costs exceeding 20% of MSRP within 3 years. Opt for alternatives with better warranties.
Igniter/burner failures (ranges), element burnout (ovens), leaks (dishwashers), and compressor issues (fridges). Averages 1.5 repairs in first 2 years.
Rated 1.2/5; expect 4-6 week waits. Escalation via email helps 30% of cases.
Yes, for dishwashers—use 10024356 Dishwasher Nut for zeolite fixes. Avoid for gas/electrical.
Only if prioritizing looks over longevity. Check Best Appliance Deals for proven performers.
Enhance functionality:
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Last updated: 2024. Ratings based on aggregated customer data.
