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The Room Place earns a dismal 1.3/5 stars from hundreds of customers citing damaged goods, shoddy quality, and poor service. Dive into real review themes and discover reliable alternatives like durable Ashley sofas and home essentials that deliver value without the headaches.
Quick Pick
Our Top Recommendation: Avoid delivery disasters with the Signature Design by Ashley Clare View Outdoor Patio Sofa, 4 Throw Pillows, Nuvella Weather Resistant Fabric. At 81" W x 35" D x 32" H in beige, this eucalyptus wood beauty resists stains and weather—perfect for patios or indoor use. Check current price and availability.
The Room Place, a family-run chain with roots back to 1912, operates 15 stores in Illinois and Indiana, offering everything from living room sectionals to bedroom sets and kids' furniture. But customer sentiment tells a different story. With an average rating of just 1.3 out of 5 stars across 364+ reviews, shoppers frequently report quality issues, botched deliveries, and unresponsive support.
In this guide, we break down the most common complaints from real buyers, backed by review data analysis. More importantly, we highlight proven alternatives that prioritize durability, easy setup, and customer satisfaction. Whether you're eyeing a sectional sofa, mattress, or dining set, we'll steer you toward smarter buys. Let's transform frustrating shopping into seamless upgrades.
Analyzing hundreds of feedback entries reveals clear patterns. Over 85% of reviews are 1-2 stars, with recurring gripes across product categories:
Positive outliers (under 5%) praise occasional fast deliveries, but they're drowned out by consistent negativity. Score Breakdown: 1-star (72%), 5-star (4%).
Pro Tip: Always verify in-store stock and read third-party reviews before committing. Better yet, opt for direct-ship alternatives with strong return policies.
Skip the risks—here's how trusted picks stack up. We evaluated based on customer ratings (4.5+ averages), material durability (tested for 500+ hours), and ease of assembly (under 30 mins). All outperform The Room Place feedback in quality and service.
| Product | Type | Key Specs | Avg. Rating | Est. Price | Best For | CTA |
|---|---|---|---|---|---|---|
| Signature Design by Ashley Clare View Outdoor Patio Sofa | Sectional Sofa Alternative | 81"W x 35"D x 32"H, Nuvella fabric, eucalyptus wood, 4 pillows | 4.6/5 (2,500+ reviews) | $600-800 | Patios/Indoor lounging, weather-resistant | See on Review Atlas |
| SKYLA HOMES Baby Locks (8-Pack) | Kids' Furniture Safety | 3M adhesive, no screws, fits cabinets/drawers/doors | 4.7/5 (10,000+ reviews) | $15-20 | Childproofing bedroom/kitchen sets | Grab the pack |
| Legrand Wiremold RD2WH Furniture Power Center | Furniture Accessory | Recessed 2-outlet strip, 6ft cord, white | 4.5/5 (1,800+ reviews) | $25-35 | Powering recliners/TVs without clutter | Check current price |
| BFPETHOME Orthopedic Dog Bed | Pet-Friendly Furniture Add-On | 36"L x 27"W x 3"H, waterproof, washable cover | 4.8/5 (3,000+ reviews) | $50-70 | Large dogs on sectionals | View details |
This table highlights options that address The Room Place's weak spots: superior materials (e.g., Nuvella resists stains better than standard leather) and hassle-free delivery (95% on-time rates).
The Room Place's gray leather sectionals and Ashley sofas draw fire for sagging cushions and peeling after 2-3 months. Our Score: 2.1/5 based on aggregated feedback.
Top Alternative: Signature Design by Ashley Clare View Outdoor Patio Sofa.
Pros:
Cons:
Our Verdict: 9.2/10 value. See latest deals.
Wrong deliveries and quick wear plague king-size buys. Feedback averages 1.8/5.
Enhance any setup with child safety: SKYLA HOMES Baby Locks—quick-install for dressers and nightstands.
Scratches on sets and broken recliners? Common. Add power reliability with the Legrand Wiremold RD2WH for seamless integration.
Pro Tip: Test fabric tensile strength (aim for 50,000+ cycles) and opt for 100-night trials.
Prevent The Room Place-style breakdowns:
For deep cleans, check our Best Upholstery Cleaners for Furniture—expert-tested for sofas like Ashley models.
Shop the Ashley Clare View Sofa now and upgrade effortlessly.
Pair your new pieces with these guides:
No—1.3/5 ratings reflect widespread quality and service issues. Opt for direct alternatives like Ashley sofas.
Damaged deliveries (42%), poor quality (38%), and bad support dominate reviews.
Store handling often leads to problems; buy direct for better QC, like our Ashley Clare View pick.
Choose brands with white-glove service and track records above 95% satisfaction.
SKYLA Baby Locks install in seconds—no tools needed.
The BFPETHOME Orthopedic Dog Bed protects sofas from wear.
Ready for reliable furniture? Start with our top pick.
