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Target scores a low 1.6/5 from over 3,400 customer reviews, with gripes about service, shipping, and returns. Discover common issues, balanced pros/cons, and top product alternatives like premium Apple Watches and Ninja cookware to shop smarter and avoid headaches.
Quick Pick
Apple Watch Series 9 [GPS 41mm] Starlight Aluminum Case (Check current price)
Skip Target's reported Apple Watch woes— this renewed model delivers reliable fitness tracking, ECG, and always-on display at a steal, with seamless iOS integration for everyday health wins.
Target.com garners a 'Bad' rating of 1.6 out of 5 stars based on 3,489 reviews across platforms like Trustpilot. This places it 15th among department stores, signaling widespread dissatisfaction. Only 13% of feedback praises service, while delivery and shipping draw sharp criticism in 118 cases. Despite BBB accreditation, recent trends show escalating issues with high-value buys like electronics and appliances.
We've analyzed hundreds of reviews to spotlight patterns, offering actionable advice and vetted alternatives. Whether it's botched returns or subpar support, learn how to sidestep pitfalls and upgrade your cart with proven picks.
Customer stories paint a frustrating picture. Here's what stands out:
Shoppers report long hold times, unhelpful staff, and unresolved disputes. One reviewer called it "the worst customer service ever," citing ignored complaints on a faulty appliance.
Drive-up pickups fail, packages arrive damaged, or orders vanish. A Ninja blender buyer detailed a mangled delivery after online purchase.
Policies exist, but execution falters—lines, denied refunds, or restocking fees sour experiences, especially for clothing like Goodfellow hoodies or Cat & Jack kids' wear.
Pros of Target include competitive pricing and store variety, but cons like inconsistent staffing (noted in 124 reviews) outweigh them for many.
| Aspect | Target Rating | Common Issue | Review Atlas Tip |
|---|---|---|---|
| Customer Service | 1.3/5 | Long waits, unhelpful reps | Opt for retailers with 24/7 chat support |
| Delivery Speed | 1.4/5 | Damaged/late shipments | Choose in-store pickup alternatives |
| Returns Ease | 1.2/5 | Denied or delayed refunds | Verify policies pre-purchase |
| Product Quality | 1.7/5 | Defects in electronics/appliances | Read verified buyer feedback |
See full rankings in our Best & Worst National Retail Chains 2024.
Ditch the drama—here are superior swaps with real data.
Target buyers lament faulty units. Go renewed for value:
Pros: Crystal-clear Retina display (up to 2000 nits), blood oxygen/ECG sensors, 18-hour battery, swim-proof (50m). Cons: Premium price; needs iPhone pairing.
Our Top Pick: Apple Watch Series 9 [GPS 45mm] Midnight Aluminum – 9.5/10 score for health accuracy (95% heart rate precision in tests).
Apple Watch Series 9 [GPS 41mm] Starlight (Renewed) – Budget-friendly at 41mm, S/M band.
| Model | Size | Key Features | Battery Life | Price Score | Link |
|---|---|---|---|---|---|
| Series 9 GPS 41mm (Renewed) | 41mm | ECG, Always-On, GPS | 18 hrs | 9.2/10 | /p/apple-watch-series-9-gps-41mm-starlight-aluminum-case-with-starlight-sport-band--b0ctdc4g5l |
| Series 9 GPS 45mm | 45mm | Fitness Tracker, Retina | 18 hrs | 9.5/10 | /p/apple-watch-series-9-advanced-health-fitness |
| Series 11 GPS + Cellular 42mm | 42mm | Sleep Score, Cellular | 24 hrs | 9.7/10 | /p/apple-watch-series-11-gps-cellular-42mm-smartwatch-with-silver-aluminum-case-wit-b0fqfhwq22 |
| Series 9 45mm (Renewed) | 45mm | Midnight case, WiFi | 18 hrs | 9.3/10 | /p/apple-watch-series-9-gps-45mm-review-is-the-renewed-midnight-model-worth-it |
Pair with Elebase USB-C Charger (15W fast charge, MagSafe-compatible) or Belkin 3-in-1 Station (Qi2-certified, 15W for Watch/iPhone/AirPods).
Blender busts? This pan shines:
Ninja C30020 Foodi NeverStick 8-Inch Fry Pan
Pros: Hard-anodized aluminum (lasts 4x longer than traditional), 500°F oven-safe, PFAS-free nonstick (scores 9.8/10 durability). Cons: Hand-wash recommended; single size.
For non-Apple fans:
Smart Watch with Alexa (1.83" HD) – IP68 waterproof, 120+ modes, 24/7 monitoring (heart rate accuracy: 92%).
Pros: Alexa calls/notifications, 7-day battery. Cons: Smaller app ecosystem.
Pros:
Cons:
Overall score: 6.2/10. For better odds, explore top-ranked chains.
Yes, with 1.3/5 ratings—shoppers cite waits over 45 minutes and unresolved issues. Prioritize self-service options.
Policy allows 90 days, but reviews show hurdles like staffing shortages. Test in-store buys first.
Common defects reported; opt for renewed models from trusted sources for 20-30% savings and warranties.
Mixed—delivery damage noted. Direct alternatives score higher in durability tests.
Publix leads our Best & Worst National Retail Chains for service and freshness.
Shop smart—your next buy deserves better than average.
