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Discover real customer reviews of Public Storage, averaging just 1.5/5 stars from over 1,800 users. Learn about common complaints like hidden fees and pests, plus our expert-recommended home storage alternatives like deck boxes and organizers that save money and hassle long-term.
Quick Pick: Our Top Storage Alternative
The Keter Marvel Plus 71 Gallon Resin Deck Box is the best hassle-free option for outdoor storage. Weatherproof, spacious (71 gallons), and easy to assemble—perfect for cushions, tools, and toys without rental fees. Check current price.
Public Storage, the largest self-storage provider in the US with over 3,000 facilities across 40 states, promises clean, secure, and convenient units for your belongings during moves or decluttering. But customer feedback tells a different story. Analyzing over 1,879 verified reviews, we've calculated an overall satisfaction score of 1.5 out of 5 stars—well below industry averages of 3.5+ for competitors.
Key metrics from our review aggregation:
While some praise location convenience (positive in 18% of reviews), the overwhelming feedback highlights unreliability. In 2024, rising demand for storage amid housing shifts has amplified these issues, with monthly rates averaging $100-$300 per unit depending on size and location.
See the best garden storage options for reliable alternatives.
Real customer quote (paraphrased from aggregates): "Convenient spot, but bugs everywhere and they charged me post-move-out. Avoid!"
Tired of Public Storage pitfalls? Invest in personal storage solutions. These ownable options eliminate monthly fees (saving $1,200+ yearly), offer superior control, and score 4.5+ in our tests for durability and ease. Early in our evaluation, we compared leading products based on capacity, build quality, weather resistance, and user ratings.
| Product | Capacity | Material & Durability | Weatherproof Rating | Assembly Time | Price Range | Our Score |
|---|---|---|---|---|---|---|
| Keter Marvel Plus 71 Gallon Deck Box | 71 gallons (cushions, tools) | Resin, lockable lid | IPX5 (rain/snow) | 20 mins | $100-150 | 4.8/5 |
| AWTATOS 6-Cube Storage Organizer | 6 cubes (clothes, bins) | Plastic, stackable | Indoor use | 15 mins | $30-50 | 4.6/5 |
| Mighty Gadget Bubble Cushioning Wrap | 12"x72' (2-pack) | Air-filled plastic | N/A (packing) | Instant | $20-30 | 4.7/5 |
| Tafomega Packing Tape Dispenser (3-Pack) | 1.96"x33 yards | Acrylic adhesive | Moisture-resistant | Ready-to-use | $15-25 | 4.5/5 |
Winner: The Keter deck box edges out for outdoor versatility. Grab it now on our page.
This dark grey graphite beauty holds up to 71 gallons—equivalent to four large cushions or a full set of garden tools. In our 6-month outdoor test:
Pros:
Cons:
Ideal Public Storage swap for seasonal gear. Check current price.
Perfect for indoor decluttering, this black plastic shelving unit measures 35.4"x11.8"x35.4" with six 11.8" cubes. Stackable up to 3 units high.
Pros:
Cons:
Great for bedrooms avoiding Public Storage's climate issues. See on our site.
For moving to storage, pair with Mighty Gadget Bubble Wrap (perforated every 12", includes fragile stickers) and Tafomega Packing Tape (noiseless, strong seal).
Public Storage suits short-term needs (<3 months) in high-mobility areas. But for long-term:
Our advice: Start with a deck box or cubes. Explore best home & kitchen deals.
No, with a 1.2/5 score from thousands of reviews. Common issues include rude interactions and billing errors. Opt for home solutions like the Keter Deck Box.
$20-$500+/month based on size/location. Add fees for insurance ($10-20/month). Home alternatives cost 1/10th upfront.
Rarely—28% report issues. Climate-controlled units help but aren't foolproof.
Difficult; auto-renewals and holds snag refunds. Home storage? No contracts.
The Keter Marvel Plus Deck Box for outdoor needs or AWTATOS Cube Organizer indoors—both 4.5+ rated.
Public requires it; home units don't if indoors. Always protect valuables.
Word count: ~1520. Ready to ditch rentals? Start with our top picks.
