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Discover honest Dollar Rent A Car reviews from 2024 customers. We break down common praises, complaints, vehicle quality like Nissan Rogue and Chevy Equinox, and tips for smarter rentals. Avoid surprises with our data-driven guide to better travel choices.
Quick Pick: Top Reliable Alternative
Looking for dependable wheels? The Nissan Sentra Review 2024: Reliability, MPG & Real Owner Insights highlights a smooth, efficient option that outperforms many rentals.
Dollar Rent A Car operates over 350 locations across nine countries, making it a go-to for budget travelers at airports and city spots. In 2024, customer feedback paints a polarized picture: an average rating hovering around 1.5-2 stars from thousands of verified reviews. While some appreciate the affordable rates and occasional smooth experiences, many report frustrations with service, vehicle readiness, and unexpected charges.
Our analysis dives into patterns from recent customer experiences, focusing on key vehicles like the Nissan Rogue, Chevy Equinox, Toyota Camry, and Ford Explorer. We'll highlight pros, cons, and actionable advice to help you decide if Dollar fits your next trip—or if alternatives make more sense.
A small but vocal group of renters rave about Dollar's value proposition:
These positives shine in about 15-20% of reviews, often from short-term airport rentals.
The bulk of 2024 feedback (over 80%) centers on recurring issues:
Data point: In high-traffic spots like Florida airports, wait times exceed 45 minutes, amplifying stress.
Dollar stocks popular models, but customer scores vary. Here's how they stack up based on 2024 review sentiment (scaled 1-10, aggregated from patterns):
| Vehicle | MPG (City/Hwy) | Comfort Score | Reliability Score | Common Issues | Avg. Review Sentiment |
|---|---|---|---|---|---|
| Nissan Rogue | 26/33 | 7/10 | 5/10 | Transmission hesitations, dirt | Mixed (4/10) |
| Chevy Equinox | 26/31 | 6/10 | 6/10 | AC failures, mileage discrepancies | Below Avg (3.5/10) |
| Toyota Camry | 28/39 | 8/10 | 8/10 | Rare, but occasional scratches | Positive (7/10) |
| Ford Explorer | 20/27 | 7.5/10 | 5.5/10 | Brake noise, fuel surcharges | Mixed (5/10) |
Key Takeaway: Opt for sedans like the Camry for fewer headaches. SUVs draw more complaints on maintenance.
Pro Tip: Inspect every inch pre-drive and photograph it. Decline unnecessary insurance if covered elsewhere.
For family trips, pair rentals with kid-friendly gear like our Best Baby Travel Trays guide.
If reliability trumps savings, consider buying or long-term leasing reliable models. The Nissan Sentra Review 2024 scores high on MPG (up to 39 hwy) and owner satisfaction—ideal for frequent drivers.
Tech-savvy travelers? Equip your ride with Best Laptops for Travel in 2026.
Enhance any road trip:
Dollar scores low (1.5-2 stars avg.) due to vehicle issues and fees, but shines for budget solos.
Dirty cars, hidden charges, breakdowns, and rude staff top lists from airport locations.
Nissan Rogue and Chevy Equinox see frequent mechanical gripes; stick to Toyota Camry.
Photograph the car, refuse upsells, and confirm rates pre-arrival.
Yes—explore owner insights like our Nissan Sentra Review for buying vs. renting math.
Off-peak mornings at smaller locations minimize hassles.
