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Discover what thousands of shoppers say about Dollar General in 2024. Low prices win praise, but service issues dominate complaints. We break down reviews, share top products like Dawn dish soap, and offer tips to shop smarter with pros, cons, and alternatives.
Quick Pick: Dawn EZ-Squeeze Platinum Dish Soap
For reliable cleaning on a budget—perfect for Dollar General shoppers. Grease-cutting power in an easy-squeeze bottle. Check current price
Dollar General, with over 20,000 stores across 48 states, offers everyday essentials like cleaning supplies, snacks, health items, pet food, and household basics at rock-bottom prices. Many locations stock name-brand products such as Dawn dish soap, Clorox wipes, toilet paper, and over-the-counter meds in compact stores designed for quick trips.
But what's the real story from customers? Analyzing thousands of 2024 reviews reveals a polarized experience: unbeatable deals draw loyal fans, especially in rural areas, while service and store conditions frustrate others. Average ratings hover around 1-2 stars on review platforms, with 6,000+ complaints highlighting issues but also pockets of praise for value.
We dove into recent feedback to give you a balanced view, including data-driven insights, top products worth grabbing, and tips to maximize your visits.
How does Dollar General stack up? Here's a markdown table comparing key factors based on customer sentiment and store data:
| Retailer | Avg. Customer Rating (2024) | Price Focus | Store Cleanliness | Service Quality | Convenience Score |
|---|---|---|---|---|---|
| Dollar General | 1.5/5 | Ultra-Low | 2/5 | 1.5/5 | 4/5 |
| Publix | 4.5/5 | Low-Moderate | 4.5/5 | 4.5/5 | 4/5 |
| Trader Joe's | 4.2/5 | Moderate | 4.5/5 | 4/5 | 3.5/5 |
| Whole Foods | 3.8/5 | Premium | 4/5 | 3.5/5 | 3/5 |
Data aggregated from customer reviews; full rankings in our Best & Worst National Retail Chains 2024. Dollar General shines on affordability and accessibility but lags in experience.
See full retail chain rankings
Not all feedback is negative—about 20% of reviews highlight positives:
Pro Tip: Stock up on non-perishables here. Our top recommendation? Dawn Dish Soap Ultra Refill Pack—available at DG and powers through tough pots for under $5.
Over 80% of reviews cite frustrations, with specific pain points:
Despite this, some stores score 4+ stars locally—location matters (check Google reviews pre-visit).
Dollar General excels in budget cleaning and household items. Here's what reviewers rave about—and our expert alternatives:
Pros:
Cons:
Our Top Pick: Dawn EZ-Squeeze Platinum includes sponges—easy dispense, non-scratch cleaning. Perfect DG grab!
Pros:
Cons:
Reusable upgrade: Clorox Handi Wipes—washable, eco-friendly, 72-count pack for endless use.
Sensitive skin? Try Seventh Generation Dish Liquid—plant-based, free & clear, packs of 6 for DG-style value.
For fresh linens: Clorox Fraganzia Scent Booster—vanilla crystals that last 3x longer.
View all best dish soaps for more options.
Pros:
Cons:
Score: 3/5 Overall—Great for deals, skip for premium service.
For dishwasher woes post-DG hauls, see Why Is My Dishwasher Not Draining?.
Yes, if you're budget-focused and nearby—save $50/month on groceries/cleaners. But for better experiences, compare via our retail rankings. Pair with quality picks like Babyganics Hand Sanitizing Wipes for germ-free hands after shopping.
Check Dawn Refill for your next trip.
No—30% of reviews mention dirtiness or clutter. Shop mornings for better conditions.
Early AM or mid-week; avoid weekends for shorter lines.
Mixed: 1.5/5 average. Rural stores often fare better.
Dawn dish soap, Clorox cleaners, Scott TP—reliable and cheap. See our best dish soaps.
Yes, 20-30% on basics, but less variety.
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