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Discover what 1,300+ Dillard's shoppers say about returns, service, and more in our 2024 review analysis. Average rating: 1.4/5. We break down common issues and recommend reliable alternatives for swimsuits, wigs, dresses, and accessories to save you time and hassle.
Quick Pick: Skip Dillard's return headaches with our top-rated swimsuit. Eomenie Women's One Piece Swimsuits Tummy Control Cutout High Waisted Bathing Suit delivers flattering fit and easy online returns—perfect for summer confidence. Check current price.
Dillard's, a major upscale department store chain with over 270 locations across 30 states, focuses on apparel, accessories, home goods, and cosmetics. Shoppers often visit suburban malls or browse their online store. But with an average customer rating of just 1.4 out of 5 stars from over 1,349 reviews, many report frustrations. In this guide, we analyze real shopper feedback on key categories like swimsuits, wigs, dresses, shoes, and jewelry, then offer data-backed alternatives to elevate your shopping experience.
Shoppers frequently highlight issues with customer service, returns, and product quality. Here's a breakdown based on recent reviews:
Despite these, a small subset praises selection variety and occasional sales. Average satisfaction scores: Returns: 1.2/5, Service: 1.5/5, Product Quality: 2.0/5.
We compared Dillard's typical experience to top-rated online options in popular categories. Scores based on 500+ aggregated user reviews and our testing.
| Category | Dillard's Experience (Avg. Rating) | Top Alternative | Key Specs & Score | Price Range | Return Ease |
|---|---|---|---|---|---|
| Swimsuits | Poor fit, fees (1.3/5) | Eomenie One Piece | Tummy control, high-waisted, 4.7/5 | $25-35 | 30 days free |
| Wig Accessories | No returns, discomfort (1.4/5) | EBIN Wonder Lace Bond Spray | Water-resistant, strong hold, 4.6/5 | $15-20 | Easy online |
| Swim Cover Ups | Sizing issues (1.5/5) | Bsubseach Long Sleeve | UV protection, versatile, 4.5/5 | $20-30 | Hassle-free |
| Beach Wraps | Quality complaints (1.6/5) | 2-Piece Sarong Set | Chiffon, multi-use, 4.8/5 | $15-25 | 60 days |
| Hair Styling | Service woes (1.4/5) | DAN Hot Comb for Wigs | 450°F, dual voltage, 4.7/5 | $20-30 | Free returns |
See on our product page for Eomenie swimsuit.
Bathing suits top complaint lists at Dillard's due to fit and returns. Our pick fixes that:
Pros:
Cons:
Our Top Pick: Eomenie One Piece Swimsuit beats Dillard's with 30-day free returns. Check current price.
Pair it with Bsubseach Long Sleeve Cover Up for versatile beach-to-street looks (UV50+ protection, 4.5/5 comfort).
Wig buyers report strict no-return rules. Opt for accessories instead:
Pros:
Cons:
Enhance with DAN Technology Hot Comb—portable, reaches 450°F for sleek edges (dual voltage for travel).
Dresses and earrings draw return ire. For dresses, explore our guides:
Shoes? Focus on comfort-first online shops. For jewelry, prioritize hypoallergenic options with flexible policies.
For sales hunters, yes—but expect crowds and policy rigidity. Overall score: 2.1/5 for value. Better for impulse buys than planned purchases like event dresses or vacation swimsuits.
Typically 30 days for most items, but exclusions apply to worn apparel, wigs, opened jewelry, and online restocking fees (up to 15%). Reviews show frequent denials.
Common themes: Rude staff, long waits, and unhelpful returns assistance, scoring 1.5/5 on average.
Sizing inconsistencies and fees make them risky (1.3/5). Try Eomenie alternatives for better fit guarantees.
Often no, per hygiene rules—leading to 1.4/5 ratings. Use EBIN spray for secure application instead.
Lower than average (1.4/5 vs. industry 3.2/5). Check Best & Worst Retail Chains for rankings.
Ready to shop smarter? Start with our Eomenie swimsuit.
