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Discover honest ComEd customer reviews for 2024, including outage complaints and billing woes. We analyze ratings, share pros/cons, and recommend top tools like energy monitors and flashlights to stay prepared and save on bills. Get actionable tips today!
Quick Pick: Best for ComEd Outages
TacLight 3 Pack Tactical Flashlights
40x brighter than standard lights, waterproof, zoomable with SOS strobe. Perfect for prolonged blackouts – check current price and stock up now!
ComEd, short for Commonwealth Edison, delivers electricity to about 4 million customers across 11,400 square miles in northern Illinois, including Chicago and surrounding areas. As part of Exelon Corporation, it handles power distribution but faces scrutiny over reliability and service.
In 2024, customer sentiment remains low, with an aggregated rating of around 1.3 out of 5 stars drawn from over 1,200 reviews across platforms. While some praise consistent service during normal conditions (99.9% reliability claimed by ComEd), the majority highlight frustrations during storms or peak demand. Common themes include extended outages lasting 3-7 days, minimal updates via app or hotline, and unexpected billing spikes up to 20-30%.
Check current price: Emporia Gen 2 Smart Home Energy Monitor – track your usage to avoid surprises.
Pros of ComEd:
Cons of ComEd:
To counter these, equip your home: WdtPro LED Mini Flashlights 6 Pack for instant backup light.
Facing outages or high bills? Here's a markdown comparison of essential products to monitor energy, stay lit, and cool off during blackouts.
| Product | Key Features | Coverage/Brightness | Battery Life | Price Range | Best For |
|---|---|---|---|---|---|
| Emporia Gen 2 Energy Monitor | 16x 50A sensors, real-time solar/net metering, app alerts | Full home (up to 200A panel) | WiFi-powered | $150-200 | Bill tracking & savings |
| TacLight 3 Pack | 40x brighter, SOS strobe, zoomable, waterproof | 1,000+ lumens per light | 10+ hours continuous | $25-35 | Emergency outages |
| WdtPro Mini Flashlights 6 Pack | Super bright LED, lanyard, assorted colors | 200+ lumens each | 8-12 hours | $15-25 | Kids, reading, camping |
| Portable Handheld Fan | 4000mAh battery, 180° adjustable, 6 speeds, real-time display | Personal cooling | 10-40 hours | $20-30 | Blackout heat relief |
| Steve Spangler Energy Stick | Hands-on electricity learning, safe conductors | Educational fun | N/A (demo) | $10-15 | Teaching kids about power |
Our Top Pick: The Emporia Gen 2 shines for ComEd users spotting usage spikes.
Track every circuit to cut ComEd bills by 10-20%. Pros: Precise 1% accuracy, solar integration, easy install (30 mins). Cons: Requires electrician for some panels, app learning curve.
Ideal for ComEd's multi-day outages. High-lumen output pierces fog, survives drops from 10ft. Pros: Aircraft-grade aluminum, 5 modes incl. strobe. Cons: Batteries not rechargeable (use rechargeables). 4.7/5 from 5,000+ users.
Grab yours: TacLight 3 Pack
Compact 6-pack for family distribution. Pros: Lightweight (1oz each), vibrant colors for kids. Cons: Less powerful for large areas. Perfect starter kit.
Other tips: Use the Portable Handheld Fan during summer blackouts – stays cool for 24+ hours on low.
End every section strong: Steve Spangler Energy Stick for family STEM fun.
Around 1.3/5 from 1,200+ reviews, driven by outage handling.
Storms overload aging infrastructure; restoration prioritizes substations over homes.
Use Emporia Gen 2 for real-time insights – users report 15% savings.
80% yes, but 20% report glitches; test yours monthly.
Charge devices, use TacLight flashlights, and stay informed via radio.
See Southern California Edison reviews for benchmarks.
