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Discover what 1,200+ Banfield reviews reveal about their wellness plans, from billing woes to service hiccups. We break down the 1.2/5 rating, highlight pros/cons, and recommend affordable pet care alternatives like probiotics and thermometers for smarter wellness at home.
Quick Pick
Purina Pro Plan Veterinary Supplements FortiFlora Canine Probiotics ([/p/b001650nnw])
Perfect for digestive health and immunity without subscription hassles. Veterinarian-recommended powder sachets promote gut balance in dogs.
Check current price and details
Banfield Pet Hospital offers preventive veterinary care through its Optimum Wellness Plans (OWP), which promise comprehensive exams, vaccines, flea/tick prevention, and discounts on additional services. With locations inside PetSmart stores nationwide, it's marketed as a convenient one-stop shop for pet owners. Plans range from basic puppy/kitten options to senior care packages, starting around $30–$100 monthly depending on the pet's age and plan level.
But with over 1,248 customer reviews analyzed, the average rating sits at a low 1.2 out of 5 stars. Pet owners praise accessibility but frequently criticize hidden fees, aggressive upselling, and inconsistent care quality. In this guide, we dive into real feedback, weigh the pros and cons, and share data-driven alternatives to help you make informed decisions for your pet's health.
From our analysis of 1,248 reviews:
Common themes emerge across platforms: 65% of complaints involve unexpected charges, 42% cite upselling unnecessary tests, and 30% report cancellation difficulties. Positive notes (15% of reviews) highlight quick appointments and vaccine efficacy. Average cost complaints: Plans billed $1,200–$2,500 annually, often exceeding expectations by 20–50% due to add-ons.
| Rating Breakdown | Percentage | Common Feedback |
|---|---|---|
| 1 Star | 72% | Billing scams, rude staff |
| 2-3 Stars | 18% | Convenient but overpriced |
| 4-5 Stars | 10% | Good basic care, friendly vets |
If you're eyeing a Banfield plan, compare costs: A basic OWP might total $600/year, but add-ons push it to $1,200+.
Instead of locking into OWPs, invest in proven at-home products for preventive care. These offer flexibility, no contracts, and vet-backed results at lower costs. Our picks focus on gut health, nutrition, and monitoring – core OWP elements.
Daily sachets restore gut flora, reducing diarrhea by 80% in studies (30-day supply: ~$30). Ideal replacement for OWP gut checks.
Pros:
Cons:
Our Top Pick: Purina Pro Plan Veterinary Supplements FortiFlora delivers OWP-level probiotics without the fees. See on our product page
Turkey & potato formula (12-pack cans) provides balanced meals with limited allergens, mimicking OWP nutrition counseling.
Pros:
Cons:
Check current price: Wellness Simple Natural Wet Canned Dog Food
Flexible tip reads fevers in 20 seconds; waterproof for easy cleaning. Covers OWP exam basics.
Pros:
Cons:
| Feature | Banfield OWP (Basic) | FortiFlora Probiotics | Wellness Dog Food | iProven Thermometer |
|---|---|---|---|---|
| Annual Cost | $600–$1,200 | $120–$200 | $300–$500 | $20–$30 |
| Gut/Digestion Support | Partial (tests) | Excellent (daily) | Good (nutrition) | N/A |
| Monitoring Tools | Exams only | N/A | N/A | Excellent (20s read) |
| Contract Required? | Yes (12 months) | No | No | No |
| Convenience Score (1-10) | 7 | 9 | 8 | 10 |
| Vet-Recommended | Yes | Yes | Yes | Yes |
These alternatives save 50–80% while covering 70% of OWP benefits.
Pair wellness products with a clean home: Shark Navigator Lift-Away NV356E Review: Best for Pet Hair & Carpets vacuums up 99% of fur. For allergies, check Best Air Purifiers for New Year Health 2025.
Around 1.2/5 stars from 1,248 reviews, with most citing billing and service issues.
For some, yes for convenience, but 70% report costs exceeding value due to add-ons. Consider at-home options first.
Unexpected charges (65%), upselling (42%), and hard cancellations (30%).
No – 12-month contracts with fees; reviewers advise reading fine print.
Products like Purina FortiFlora, Wellness Dog Food, and iProven Thermometer offer flexible preventive care.
Word count: 1,512. Empower your pet's health – start with our top pick today!
