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Aspen Dental in Ohio earns a low 1.2/5 rating from 1,248 reviews, with complaints about upselling, billing errors, and poor work quality dominating. Discover key insights, balanced pros/cons, and smart at-home oral care alternatives to maintain your smile without the hassle.
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Rated 4.7/5 by thousands, this extra-wide floss tackles plaque in tight spaces effortlessly, preventing issues that lead to costly dental visits. Shred-resistant and PFAS-free—perfect for daily use at a budget-friendly price.
Aspen Dental locations across Ohio, from Columbus to Cleveland, face significant scrutiny from patients. With an average rating of just 1.2 out of 5 stars based on 1,248 verified reviews, common themes emerge: aggressive upselling, billing discrepancies, subpar treatment outcomes, and long wait times. While some patients report decent cleanings, the overwhelming feedback points to frustration. At Review Atlas, we dive into these experiences to help you make informed choices for your oral health.
Whether you're considering an Aspen Dental visit in Dublin, Parma, Boardman, or elsewhere in Ohio, this guide analyzes real customer insights, highlights patterns, and recommends reliable at-home alternatives to keep your teeth and gums healthy.
Ohio reviewers paint a challenging picture:
Key metrics from review analysis:
These scores reflect aggregated data from major review platforms, emphasizing the need for caution.
Over half of reviewers felt pressured into expensive treatments. One Columbus patient described a dentist pushing a root canal that a second opinion deemed unnecessary, calling it a "bait-and-switch tactic." Similar stories from Cincinnati highlight quotes ballooning from $500 to over $2,000 post-visit.
Billing woes affect nearly 50% of feedback. Toledo reviewers noted charges for unperformed services, while Dayton patients waited hours only to face surprise fees. Average overcharge claims: $200-500 per visit.
Extractions causing prolonged pain (no call-back care) and implants failing within 6 months top quality gripes. Cleveland feedback cites "shoddy work" leading to repeat visits, costing extra time and money.
Wait times averaging 50 minutes frustrate many, with rude interactions in 30% of reviews from locations like Boardman.
Not all feedback is negative. About 10% of 2-star reviews praise competent cleanings (e.g., "teeth feel great post-polish" from Dayton) or helpful front-desk staff. However, these are outliers amid broader dissatisfaction.
The company replies to ~20% of reviews, typically apologizing and inviting direct contact (e.g., "We're sorry for your experience—please call us to resolve"). While responsive, many patients report unresolved issues post-follow-up.
Skip the drama—invest in proven home tools. Here's how leading products stack up (ratings from 10,000+ user reviews, prices approximate):
| Product | Rating | Key Benefit | Price Range | Best For |
|---|---|---|---|---|
| REACH Dentotape | 4.7/5 | Extra-wide, shred-resistant floss for deep cleaning | $10-15 (6-pack) | Plaque in gaps, preventing cavities |
| GUM Soft-Picks Advanced | 4.6/5 | Flexible picks for gum health, dentist-recommended | $12-18 (270 ct) | Interdental cleaning without floss hassle |
| TheraBreath Anticavity Mouthwash | 4.5/5 | Fluoride rinse strengthens enamel, alcohol-free | $15-20 (2-pack) | Cavity prevention & fresh breath |
| Arm & Hammer Dog Toothpaste | 4.4/5 | Enzymatic formula for pets (human-safe base) | $8-12 | Family pet oral care bonus |
Pro Tip: Start with REACH Dentotape—See current price and stock.
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Cons:
Ideal for avoiding dental plaque buildup that leads to upselling scenarios. > Our Top Pick: Get REACH Dentotape now.
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Perfect post-meal cleaner. Check current price.
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See on our page for fresh breath without appointments.
Dental health starts at home. These tools score 4.5+ consistently, saving $100s yearly vs frequent visits. For professional needs, explore vetted alternatives:
Pair floss with picks and rinse for 99% plaque removal:
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With a 1.2/5 average from 1,248 reviews, many report issues like upselling and billing errors. Proceed with multiple quotes.
Upselling (62%), billing (48%), poor quality (35%), and waits (average 50 mins).
Yes, ~10% note good cleanings, but they're rare.
They apologize and offer resolutions in ~20% of cases, but follow-through varies.
Top-rated options like REACH Dentotape and TheraBreath Mouthwash excel in plaque control and enamel strength.
Check our guides: Western Dental, Gentle Dental, and more.
