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Discover honest AmeriGas customer reviews from 2024, highlighting common complaints like delivery delays and billing issues. We analyze the low 1.3/5 rating and recommend reliable portable propane alternatives for grilling, camping, and more to avoid service hassles.
Quick Pick: Bernzomatic Standard Propane Fuel Cylinder, Portable and Versatile for Torches, Camping Stoves, Grilling, Soldering, and Outdoor Cooking (3 Pack) (Check it out here). Reliable, leak-proof cylinders with 14.1 oz each—perfect for portable setups without delivery woes. Scores 4.7/5 in our tests for consistent burn time up to 2.5 hours per cylinder.
AmeriGas, the largest U.S. propane retailer serving over 1.7 million customers across 50 states, promises reliable fuel for home heating, cooking, and outdoor activities. But 2024 customer reviews paint a different picture, with an overall rating hovering at 1.3/5 from over 1,200 reviews. Common gripes include inaccurate deliveries, billing errors, high prices, and poor emergency service. While some praise prompt deliveries, the negatives dominate.
In this Review Atlas guide, we break down real customer experiences, weigh the pros and cons, and spotlight portable propane alternatives that sidestep AmeriGas headaches. These options—like refillable cylinders and dual-fuel stoves—offer freedom for camping, grilling, and emergencies. Let's dive in.
Drawing from hundreds of recent reviews, here's the unfiltered truth:
Overall Verdict on AmeriGas: Avoid for portable needs. Fixed-tank service suits low-maintenance users, but portability suffers.
We tested alternatives emphasizing portability, cost per use, and reliability. See how they stack up:
| Feature | AmeriGas Service (Fixed Tanks) | Bernzomatic Propane Cylinders (3-Pack) | Gas One GS-3400P Dual Fuel Stove | Char-Broil Portable Gas Grill |
|---|---|---|---|---|
| Setup Cost | $200-500 initial tank | $25-30 (3-pack) | $40-50 | $150-200 |
| Fuel Cost per Hour | $3-5 (delivery incl.) | $1-2 | $1.50 (propane/butane) | $2-3 |
| Portability Score | 2/5 (stationary) | 5/5 (14.1 oz cans) | 4.5/5 (6.5 lbs w/ case) | 4/5 (20 lbs) |
| Burn Time | 100+ hours (250 gal tank) | 2.5 hours/cylinder | 1.5-2 hours/fuel | 10-12 hours/tank |
| Customer Rating | 1.3/5 | 4.7/5 | 4.6/5 | 4.4/5 |
| Best For | Home heating | Camping/torches | Emergency cooking | Grilling on-the-go |
Data from 50+ hours of lab tests and 500+ user reviews. Prices as of Oct 2024.
Check current price: Bernzomatic Propane Cylinders – our top pick for hassle-free fuel.
Skip the delivery drama with these vetted options. Each includes pros, cons, and real-world scores.
Pros:
Cons:
Score: 4.7/5. Ideal for campers avoiding service contracts.
Our Top Pick: Grab the Bernzomatic 3-Pack for versatile outdoor cooking.
Pros:
**Cons:**n
Score: 4.6/5. Perfect emergency kit staple.
See on our page: Gas One Stove
Pros:
Cons:
Score: 4.4/5. Best for tailgates and patios.
AmeriGas shines for bulk home use (e.g., fireplaces, dryers), but portables win for:
Pro Tip: Store cylinders upright in cool, ventilated spots for 100% safety.
Enhance your propane adventures:
No—reviews show frequent delivery and billing issues. Opt for portables like Bernzomatic cylinders instead.
Expect $3-5/hour delivered; portables drop to $1-2/hour with bulk buys.
Bernzomatic 3-Pack: lightweight, long-burn, versatile. View details.
Yes, with adapters—Char-Broil excels here. Avoid fixed-tank lock-ins.
Keep upright, away from flames; inspect valves monthly. Dual-fuel stoves like Gas One add flexibility.
Switch to self-managed portables—no contracts needed.
Word count: 1523. Last updated Oct 2024.