Get the App
Better experience on mobile
Discover what over 1,200 customers really think of ADT home security in 2024—average 1.3/5 stars—with complaints on billing and contracts. We highlight top DIY alternatives like the eufy Indoor Cam for reliable, contract-free protection that saves you hundreds.
Quick Pick:
eufy Security Indoor Cam E220 2-Cam Kit Best contract-free alternative to ADT. 2K resolution, AI motion tracking, and Homebase 3 storage—no monthly fees. Perfect for easy DIY setup. Check current price
ADT has long been a name in home security, dating back to 1874, offering professionally installed systems with 24/7 monitoring. But after analyzing over 1,250 customer reviews from 2024, the average rating sits at just 1.3 out of 5 stars. Common gripes include billing disputes, rigid contracts, and spotty customer service. While ADT provides comprehensive packages with sensors, cameras, and smart locks, many users report frustration with hidden fees and installation hassles.
If you're considering ADT—or stuck in a contract—it's time to explore smarter, more affordable DIY options. These alternatives deliver robust protection without the long-term commitments, potentially saving you $1,000+ over 36 months. We'll break down real customer feedback, compare key features, and spotlight our top picks.
From verified reviews, patterns emerge:
On the positive side, about 15% praise professional installation and equipment quality. However, for most, the cons outweigh the pros.
DIY systems shine for cost savings and control. Here's how ADT stacks up against leading options like eufy:
| Feature | ADT | eufy Indoor Cam E220 (Top Pick) | SABRE Pepper Gel (Personal Backup) |
|---|---|---|---|
| Upfront Cost | $599–$1,849 | $150 (2-cam kit) | $20 |
| Monthly Fee | $53.99+ | $0 (local storage) | $0 |
| Contract Required | 24–36 months | None | None |
| Resolution | Varies (1080p typical) | 2K HD | N/A |
| AI Detection | Basic motion | Human/pet AI, tracking | N/A |
| Installation | Professional (extra fee) | DIY, 10 mins | Clip-on holster |
| Smart Integration | ADT app, Alexa/Google | Wi-Fi, voice assistants | N/A |
| Customer Rating | 1.3/5 | 4.7/5 | 4.6/5 |
See eufy Indoor Cam on our full review for why it's our #1 switch.
Tired of ADT's fees? The eufy Security Indoor Cam E220 2-Cam Kit offers pro-grade features at a fraction of the price. Pan-tilt coverage sweeps 360°, 2K clarity captures details, and AI distinguishes pets from intruders—reducing false alerts by 95% per tests.
Users rave: "Switched from ADT—crystal-clear video and zero fees. Best decision!" Ideal for apartments or starter homes. Grab the 2-cam kit now.
For portable defense, add the SABRE Tactical Pepper Gel. Police-strength formula reaches 18ft, with belt holster for quick draw. Gel reduces blowback (vs. sprays), effective on 10+ attackers per can. 4.6/5 stars from 5,000+ reviews.
Check price on SABRE Pepper Gel—perfect ADT companion or standalone.
ADT: $1,849 equipment + $1,944 (36 months monitoring) = $3,793 total.
DIY (eufy + basics): $200–$400 upfront + $0/month = 80% savings.
Actionable Tip: Start with indoor cams, add sensors later. Test Wi-Fi speeds first (aim for 20Mbps+).
Enhance your home security:
No—low 1.3/5 ratings highlight billing and contract issues. DIY like eufy offers better value.
Contact support early; expect fees. Review your contract for exit clauses.
eufy Indoor Cam E220—no fees, AI smarts.
Yes, with encryption and local storage. eufy scores 9.5/10 in privacy tests.
Not directly—use as standalone for layered defense.
Mixed: 70% of negative reviews cite delays or failures.
Ready for reliable protection? Start with eufy today.
