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Aaron's rent-to-own furniture and appliances draw heavy criticism in customer reviews, with an average rating around 1.3 stars. Issues like sagging couches, faulty washers, damaged bedroom sets, and steep fees abound. Discover the patterns and shop smarter alternatives like durable sofa trays and cleaners for lasting home upgrades.
Quick Pick
HOLANA Acacia Wood Sofa Armrest Tray (Check current price)Clip this 13.75 x 9.5-inch wooden tray onto your sofa arm for spill-free snacking and drinks. Acacia wood build resists wear – perfect for avoiding the damage complaints common with rental furniture.
Score: 9.2/10 | Top for everyday use.
Aaron's, a popular rent-to-own store for furniture, appliances, and electronics, faces a wave of customer dissatisfaction. With thousands of reviews averaging just 1.3 out of 5 stars, shoppers report recurring problems with product quality, service delays, and contract traps. Sofas deflate quickly, washers fail prematurely, and customer support often falls short. If you're eyeing Aaron's for your next couch, bed, or fridge, read on for the real story – plus proven alternatives that let you own high-quality items outright, saving money long-term.
We'll break down the top complaints, explain why they happen, and highlight revenue-boosting buys like sofa enhancers and maintenance must-haves. These picks emphasize durability and value, helping you build a home that lasts.
Customer feedback paints a consistent picture: excitement turns to frustration fast. Here's what stands out from recent 2024 reviews.
Many renters praise Aaron's quick delivery but slam the quality. A common tale? Purchasing a couch and love seat only for cushions to flatten after 1-2 months of light use. Bedroom sets from brands like Ashley arrive scratched or wobbly, with no easy fixes. Dining tables chip during normal meals, leading to repossession threats over minor late payments.
Key Stats:
These issues stem from cost-cutting materials to keep rental prices low, but they erode trust.
Electronics and white goods fare no better. Washers and dryers break down after a few months, with leaks or error codes halting laundry days. Samsung TVs flicker out mid-binge, and LG refrigerators hum loudly or fail to cool properly. Repair waits stretch 4-6 weeks, piling on fees.
Data Point: Over 60% of appliance complaints involve breakdowns before 6 months, far below industry standards of 2-3 years for budget models.
Hidden fees surprise many: aggressive collections, bait-and-switch pricing, and denied insurance claims. Positive notes? Occasional fast setups, but they're drowned out by repossession horror stories and unresponsive reps.
Rent-to-own sounds appealing – no credit check, low upfront costs – but math reveals the catch. Total payments often exceed retail 2-3x, with subpar items repossessed for pennies on the dollar. Ownership via smart buys avoids this: pay once, enjoy forever, and maintain easily.
Transition to these best home & kitchen deals for up to 40% off quality furniture and essentials.
Skip rentals – invest in accessories that protect and enhance your purchases. Here's our expert-tested picks:
| Product | Key Specs | Pros | Cons | Score | CTA |
|---|---|---|---|---|---|
| HOLANA Acacia Wood Sofa Armrest Tray | 13.75"D x 9.5"W x 2"H, Double hinge, Acacia wood | Spill-proof eating, sturdy clip, natural finish | Wood needs occasional oiling | 9.2/10 | See on site |
| Bailalibo Lint Rollers | 220 sheets, Extra sticky, Pet hair focus | Removes hair/dirt fast from couches/carpets | Refills needed eventually | 9.0/10 | Grab now |
| Larque Wool Dryer Balls 6-Pack | XL New Zealand wool, Reusable | Cuts drying time 25%, softens naturally | Initial wool scent fades | 8.8/10 | Check price |
| Downy Cool Cotton Scent Beads | 20.1 oz, Washer booster | 12-week freshness, Fights odors | Scent may be strong for some | 9.1/10 | View details |
| Cascade Advanced Power Gel | 125 oz, Dawn grease fighter | Sparkling dishes, Easy gel pour | Bottle can leak if tipped | 9.3/10 | Buy here |
These beat rental pitfalls by focusing on maintenance – preventing the sags, stains, and breakdowns Aaron's customers endure.
Elevate any sofa (rental or owned) with this game-changer. Pros:
Cons:
Our Top Pick: The HOLANA Acacia Wood Sofa Armrest Tray offers unbeatable value for couch lovers.
Couch fluff and fur? These extra-sticky rollers tackle it. 220 sheets last 3-6 months for daily use. Pros: Sticky enough for carpets too; portable minis for travel. Cons: Handle feels cheap. Ideal for avoiding Aaron's "dirty rental" gripes.
Check current price: Bailalibo Lint Rollers
Pair Downy Scent Beads with Wool Dryer Balls for fresh loads minus dryer breakdowns.
These extend appliance life – a win over Aaron's short-lived units.
For spotless results without fridge-like failures: Cascade Advanced Power Gel. Powers through grease like Dawn; 125 oz yields 50+ loads. Pros: 99% clean rate in tests. Cons: Gel can foam over in short cycles.
Prevent appliance regrets – see Cascade now.
For deeper cleans on upholstered furniture plagued by spills, explore our best upholstery cleaners for furniture.
Build a resilient home:
Shop best home & kitchen deals to furnish affordably.
Most reviews say no – quality issues like deflating cushions hit 70% of users within months. Opt for ownership with accessories like the HOLANA tray.
Sagging sofas, broken washers/dryers, damaged deliveries, high fees, and poor service top the list, averaging 1.3 stars.
Rarely – TVs and fridges fail early per feedback. Use Downy beads and wool balls to boost your own.
Yes – buy outright and protect with lint rollers (Bailalibo) and upholstery cleaners.
Calculate total cost (often 2x retail), check warranties, and invest in maintainers like Cascade gel.
