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Discover what over 1,200 customers say about 24 Hour Fitness in 2024—from billing woes to facility issues. We break down pros, cons, ratings (1.3/5), and recommend top home gym gear like pull-up bars and treadmills for reliable workouts without the hassle.
Quick Pick: Tired of gym drama? The ProsourceFit Pull Up Bar for Multi Use Fitness & Home Gym Exercise Multi Grip is our top budget alternative. Doorway-mounted, supports 300 lbs, and builds strength fast for under $30. Check current price.
24 Hour Fitness boasts over 300 locations across the U.S., promising 24/7 access to weights, cardio machines, group classes, and perks like pools at premium spots. Memberships range from $10/month basic plans to $50+ for premium tiers with training and family options. But with a dismal average rating of 1.3 out of 5 stars from 1,234 recent reviews, many customers are voicing frustration.
Our analysis of customer feedback reveals patterns: while a small fraction rave about convenience, most highlight recurring issues. If you're eyeing a membership, read on for an honest breakdown—plus smarter home gym alternatives that deliver results without the headaches.
Aggregating data from major review platforms, 24 Hour Fitness scores poorly:
| Metric | Score | Details |
|---|---|---|
| Overall Rating | 1.3/5 | Based on 1,234 reviews (Oct 2024) |
| Cleanliness | 1.1/5 | Frequent complaints about dirty floors, sweaty equipment |
| Customer Service | 1.2/5 | Billing errors, rude staff cited in 60% of 1-star reviews |
| Equipment Quality | 2.0/5 | Broken machines, long wait times during peak hours |
| Value for Money | 1.4/5 | Hidden fees push effective cost to $20-60/month |
Only 8% of reviews hit 5 stars, often praising specific clean locations or classes. The rest? Overwhelmingly negative.
A vocal minority loves 24 Hour Fitness. Here's what stands out:
One reviewer noted: "My local gym is spotless with motivating instructors—worth every penny."
The bulk of feedback (78% 1-2 stars) paints a grim picture:
Gym memberships sound cheap, but factor in fees, travel, and unreliability. Home setups win for consistency.
| Feature | 24 Hour Fitness (Basic) | ProsourceFit Pull-Up Bar | NordicTrack Commercial 1250 Treadmill |
|---|---|---|---|
| Upfront Cost | $0-50 initiation | $25-30 | $1,000-1,200 (often discounted) |
| Monthly Cost | $10-60 + fees | $0 | $39 iFIT subscription (optional) |
| Availability | 24/7 but crowded | Anytime, anywhere | 24/7, folds for storage |
| Maintenance | Gym handles (poorly) | None | Self-clean, app-guided |
| Space Needed | Drive to gym | Doorway (no install) | 6x2 ft folded |
| Workouts | Weights/classes | Pull-ups, dips, core | Run/incline/decline + classes |
| Rating | 1.3/5 | 4.7/5 (thousands of reviews) | 4.6/5 |
See ProsourceFit on our page or check NordicTrack price.
Customers ditching 24 Hour Fitness cite freedom: no commute (saves 30-60 min/day), no germs, track progress privately. Studies show home workouts boost adherence by 25% (Journal of Sports Science).
Top Recommendation: ProsourceFit Pull-Up Bar
Pros:
Cons:
Perfect starter. Grab yours now.
Premium Pick: NordicTrack Commercial 1250 Treadmill
Pros:
**Cons:**n
Ideal for runners. View latest deal.
Track Progress: Apple Watch Series 11 Pair with Apple Watch Series 11 GPS 42mm for sleep scores, heart rate, and auto workout detection. Scores 9.2/10 for accuracy.
Full-Body Option: Hydrow Origin Rowing Machine Low-impact cardio with 22" rotating screen. Stows upright. Explore Hydrow.
Start small with the pull-up bar, add a treadmill. Track with Apple Watch. Avoid 24 Hour Fitness pitfalls entirely.
Ready to workout hassle-free? ProsourceFit Pull-Up Bar changes the game.
With a 1.3/5 rating, it's risky. Cleanliness and billing issues plague most locations—consider home alternatives for reliability.
Expect 30-day notice, $50 fee. Call 800-432-6348; document everything. Many report disputes lasting months.
No—1.1/5 scores. Reviews mention moldy showers, unclean weights. Wipe down everything.
Basic at ~$10/mo, but add-ons and fees hit $20+. Premium with classes: $30-50.
Yes for most: save $500+/year, no crowds, consistent access. See our Best Home Gym Equipment of 2026.
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